Privacy Policy

PreggyAI ("we", "us", "our") is a pregnancy companion app. This policy explains what information the app collects, how it is used and protected, how long it is kept, and the choices and rights you have. It applies to the PreggyAI mobile app and this website. Questions any time: support@preggyai.online.

The short version: we collect only what the app needs to work, we encrypt the sensitive parts, we never sell your data, we show no ads and use no advertising or analytics trackers, and you can delete your account — and everything in it — from inside the app at any time.

1. Information we collect

Account information. You sign in with Apple or Google. We receive a unique account identifier and, depending on the provider and your choices, your name, email address, and profile picture. We do not receive your password.

Profile information you provide. Your chosen name, due date, your baby's nickname, your partner's name (if you enter one), your time zone, the country and state/province you tell us you live in (asked once at setup, unverified, and used only to honour where the app is offered — see section 8), and app preferences such as notification settings and the baby's personality style.

Your confirmation that you are 18 or older. PreggyAI is for adults, and at setup we ask you to confirm your age. We record only that you confirmed and when — we do not ask for or store your date of birth, and we do not verify your age against any document or external service. The confirmation is kept with your profile until you delete your account.

Health information you choose to enter. Symptoms, moods, weight entries, kick counts, contraction timings, appointment details, notebook entries (for example a birth plan), bump photos, and the messages you exchange with the AI baby character. This is sensitive information, and we treat it that way — see sections 3 and 4.

Activity data from a connected health app (optional). If you choose to connect Apple Health or Health Connect, we import daily activity summaries only — daily step totals and workout sessions (type and duration) — from the categories you authorize. We keep a rolling window of the most recent 14 days; older entries are replaced automatically on each sync. Raw sensor samples, heart rate, and locations are never read or collected. Imported activity data is used only for the activity-aware features described in section 2, and disconnecting the health app in Settings deletes our copy.

AI-generated summaries. To personalize your experience, the app creates short AI-generated summaries of your conversations (for example, remembering your baby's nickname or things you have shared). These are stored encrypted, used only to provide the service, and deleted with your account.

Purchase information. If you buy the optional PRO plan, the purchase is made through Apple's App Store or Google Play. We never see or store your payment card details. We do receive, and store against your account, the fact that a purchase is active, which product it was, and when it expires or renews, so the app knows to unlock PRO. To manage this we use RevenueCat (see section 10): your PreggyAI account identifier is sent to them, and they hold your purchase history against it. If you redeem a promotional code instead, we store the code you used and the access it granted.

Technical information. A push-notification token for your device (if you enable notifications), your app version, and operational logs needed to run, debug and secure the service — see section 6 for what these contain and how long we keep them. We do not collect advertising identifiers, and the app contains no advertising or third-party analytics SDKs.

Feedback and bug reports (optional). When you send feedback or report a bug from Settings, we receive your message along with your account identifier and app version. You can also choose to attach diagnostic information by leaving the "Include diagnostic info" checkbox ticked. That attachment is a technical snapshot of the app on your device — app version and build, device platform and operating-system version, your settings and feature flags, your plan and trial status, and the number and scheduled times of any queued notifications — together with the names of the last 10 actions you performed in the app, meaning the screens you opened and the buttons you tapped. It does not include your name, your due date, or the contents of your messages, notes, photos, or notifications. Clear the checkbox before sending and none of it is collected. We use these reports only to reply to you and to diagnose and fix problems.

2. How we use information

We use your information only to provide the app's features: powering the AI conversation, showing your week-by-week progress, storing the entries you make, sending the notifications you have enabled, enabling Partner Mode sharing you have chosen, powering activity-aware features when you connect a health app (for example, the AI baby celebrating your steps and workouts, or gentle activity-related suggestions, including to a partner you have linked), applying fair-use limits, replying to feedback and bug reports you send us and fixing the problems they describe, and keeping the service secure and reliable.

We do not sell or rent your personal information, share it with data brokers or advertisers, or use it for advertising of any kind. We do not use your personal content to train AI models.

3. AI processing

The AI conversation is powered by large language models running on Amazon Web Services (AWS), through Amazon Bedrock and its managed model platform. Some of these models are developed by AWS; others are developed by third parties (for example, OpenAI) but run on AWS's own infrastructure rather than the developer's. In every case your messages and relevant context (such as your pregnancy week and the memories described above) are processed within AWS to generate each reply: your content is not sent to, or shared with, the third-party model developers, and under the AWS terms that apply to this processing it is not used to train any model. AWS may briefly retain request content solely to detect and prevent abuse of its own service, under strict access controls and without sharing it with the model developers; we have not enabled any setting that would share your content with a model provider. The app attempts to ground answers to health questions in published guidance from public health sources, but not every answer is based on a source, and a source link shown next to an answer is chosen automatically by the AI and may be inaccurate or mismatched — see sections 4 and 5 of the Terms of Use. The app is not a medical device and does not provide medical advice.

4. How your information is protected

All communication between the app and our servers is encrypted in transit (TLS). Data stored on our servers is encrypted at rest, and the most sensitive content — your chat messages, your notebook entries, AI-generated conversation summaries, and the contents of notifications we generate for you — is additionally encrypted at the field level with a dedicated managed key, bound to your account. Photos are stored privately and served only through short-lived, expiring links.

On your device, the app keeps a local copy of recent content — chat messages, your profile, tracker and notebook data — so it opens quickly and works offline. That local copy is not separately encrypted by us. It is held in the app's private storage, which the operating system keeps isolated from other apps, and it is protected by your device passcode or biometrics and by our optional app lock (Face ID / fingerprint / PIN). On Android we exclude it from Google's cloud backup, so it is not copied to your Google account. If you back your device up yourself, or use your platform's device backup, that backup may include this local copy — how it is protected is governed by your device and your backup provider's settings, not by us.

No system is perfectly secure. If we learn of a breach of security affecting your personal information, we will notify you and the relevant authorities as required by applicable law (including Canada's PIPEDA and the U.S. FTC Health Breach Notification Rule).

5. Where your information is stored

PreggyAI is offered in Canada and the United States. If you are in Canada or the United States, your information is stored and processed in the United States — the Amazon Web Services servers that hold your information and the AI that generates replies both run there.

If you live in Canada (where PreggyAI is based), your information is therefore transferred to and processed in the U.S., which may have different data-protection laws than your country.

Wherever your information is processed, the same protections described in this policy apply. Where your information is stored is never used to decide what protections or rights you get.

6. How long we keep information

Entries have built-in retention limits, after which they are automatically deleted from our systems:

When you delete your account (section 8), everything above is removed immediately without waiting for these limits, with two exceptions: operational logs, described just below, and feedback and bug reports you already sent, which sit in our support records; email us and we will delete those too.

About operational logs. These are the records our servers keep of system events — which request was made, when, how long it took, and whether it succeeded — so that we can keep the service running, investigate faults, and detect abuse. They are keyed to an internal account identifier rather than to your name or email address, and they do not contain your messages, your notes, or the contents of anything you log. They are not deleted account by account: when you delete your account we delete your data, after which that internal identifier no longer corresponds to any account, and the log entries themselves are automatically deleted within 12 months. We keep them for that long so that a security, reliability or billing question can be investigated across a full year rather than only the last few weeks.

7. Partner Mode — sharing you control

What your partner can see. If you choose to link a partner, they can see information associated with your pregnancy in their own copy of the app: your baby's nickname, due date and week, symptoms and moods you log, upcoming appointments, kick counts and weight trends, notes, and — with the PRO plan — your synced bump photos and notebook. The AI may also share context it has learned from your conversations with your partner's baby character, so it can help them support you.

What your partner is actively notified about, without you asking. Some things do not just become visible — we send your partner a notification about them, in the baby's voice, so they can be there for you at the time it matters. These are: a symptom you log at moderate severity or above (at most once every 12 hours); a low, anxious or overwhelmed mood (at most once a day); a kick session you save; a note you add to the notebook, including what kind of note it is; a bump photo you add; an appointment you create; and, once you start timing contractions, that labour has begun.

Messages you choose to pass on. Separately, you can ask the baby to pass a short message to your partner, and it may sometimes offer to pass something on for you — an offer we only act on if you tap yes. Either way you are shown the message that was sent.

Linking is entirely your choice, requires an invite code you generate, and you can unlink at any time, which stops all future sharing.

8. Your choices and rights

Delete your account. In the app: Profile → Settings → Delete account. This permanently removes your profile, messages, summaries, symptoms, appointments, weights, kick sessions, notebook, photos, per-account usage counters, and sign-in mapping from our systems. Feedback and bug reports you sent us are held in our support records rather than in the app's database, so they are not removed automatically — email us and we will delete them.

Access and correction. Almost everything we hold is visible and editable directly in the app. For anything else, email us and we will help.

Notifications. Fully controllable in the app's settings, per category, or off entirely.

Withdraw consent. You can withdraw consent to our processing at any time by disconnecting your health app in Settings (for imported activity data — this deletes our copy), unlinking your partner (for sharing), or deleting your account (for everything).

Canada. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You may contact us with any privacy concern, and you have the right to complain to the Office of the Privacy Commissioner of Canada. Because we operate from British Columbia, BC's Personal Information Protection Act (PIPA) also applies to us, and BC residents may complain to the Office of the Information and Privacy Commissioner for British Columbia. The person accountable for personal information at PreggyAI is identified in section 14.

Quebec. PreggyAI is not offered to residents of Quebec at this time. We ask where you live when you set up the app and do not create a pregnancy profile when you tell us you live in Quebec. This is our own decision while we complete the French-language and privacy work that offering the app in Quebec properly requires; we intend to open Quebec later. We do not verify what you tell us, so to be unambiguous: if you are in Quebec and use PreggyAI anyway, everything in this policy applies to you in full and you keep every right Quebec law gives you — including the rights to access, correct, delete, and port your information, to withdraw consent, and to complain to the Commission d'accès à l'information du Québec. Not being offered the app is never a reason we would give you less protection.

United States. Depending on your state, you may have rights to access, delete, or obtain a copy of your personal information, and to be free from discrimination for exercising them. The deletion and access mechanisms above satisfy these requests; email us for anything additional.

Europe/UK. PreggyAI is offered only in Canada and the United States. It is not offered in the European Union or the United Kingdom and is not intended for use there.

9. Consumer health data

This section supplements the above for laws that specifically protect consumer health data (such as Washington's My Health My Data Act). The categories of health data we collect are those you enter yourself — pregnancy status and due date, symptoms, weight, fetal movement (kick) counts, appointment details, health-related notes, and health topics you discuss in chat — plus, if you choose to connect a health app, the imported daily activity summaries described in section 1. We collect them with your consent, solely to provide the app's features described in section 2. We do not sell consumer health data. We do not share it with third parties except: the service providers in section 10 (who process it only on our instructions); a partner you have linked (section 7); and where valid legal process compels us to, subject to the safeguards in section 11. You can withdraw consent or delete this data as described in section 8.

Washington's My Health My Data Act requires this content to be published as a separate document, so the full version — including the categories of sources we collect from and each recipient by name — is our Consumer Health Data Privacy Policy. Where the two differ on consumer health data, that document governs.

10. Service providers

We use a small number of providers to run PreggyAI, each processing only what is needed:

We have no advertising, analytics, or data-broker relationships.

If you would rather notification text never mentioned a specific entry, you can turn off the notification categories you do not want in Settings.

11. Legal requests

We may be required by law to disclose information — and because this app holds pregnancy data, we think you are entitled to know exactly how we handle that rather than to find a silence where the answer should be.

Legal process should be served on our privacy contact at support@preggyai.online, which is monitored for this purpose.

12. Children

PreggyAI is for adults. You must be at least 18 years old (or the age of majority where you live, if higher) to use it. We do not knowingly collect information from children.

13. Changes to this policy

If we make material changes, we will update the effective date above and ask you to review and agree again in the app before continuing. The current version is always at https://preggyai.online/privacy.html.

14. Contact and accountability

Privacy questions, requests, or concerns: privacy@preggyai.online. PreggyAI is operated by Injoy AI Solutions, registered in British Columbia, Canada.

Person accountable for personal information. Injoy AI Solutions has designated a Privacy Officer, responsible for our compliance with privacy law — including PIPEDA and, for anyone in Quebec, the Act respecting the protection of personal information in the private sector as amended by Law 25. Contact the Privacy Officer at privacy@preggyai.online to exercise any right in section 8, to ask how your information is handled, or to complain. We answer privacy requests within 30 days. The identity of the individual currently holding this role is recorded internally and will be provided on request.