PreggyAI
Terms of Use & Medical Disclaimer
Please read these Terms of Use, including the Medical Disclaimer, carefully before using PreggyAI (the "App"). These Terms are a binding agreement between you and Injoy AI Solutions, the provider of the App, registered in British Columbia, Canada ("PreggyAI", "we", "us", or "our"). By tapping "I agree", creating an account, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the App.
1. Not Medical Advice — Important Disclaimer
PreggyAI provides general information and a supportive, conversational experience about pregnancy. It is NOT a medical device and does NOT provide medical advice, diagnosis, treatment, or a professional medical opinion. The content in the App — including chat responses, the "baby" character's messages, notifications, weekly updates, and any information drawn from third-party health sources — is for general informational and educational purposes only.
This applies equally to the baby-development content in the App (such as the "My Baby" tab): the week-by-week descriptions, size comparisons, and length figures are approximate averages drawn from general publicly available information, not measurements or facts about your baby, and every pregnancy develops differently. The images shown are artistic illustrations only — they are not medical imagery, are not depictions of your baby, and are not intended to be anatomically or medically accurate. Pregnancy week and due-date calculations in the App are simple estimates based on the due date you enter; only your healthcare provider can assess your pregnancy's actual dating and development.
The App is not a substitute for the advice, diagnosis, or treatment of a qualified physician, midwife, obstetrician, nurse, pharmacist, or other licensed healthcare professional. Always seek the advice of your own healthcare provider with any questions you have about your pregnancy, your health, your baby's health, a medical condition, medications, symptoms, or before making any health-related decision. Never disregard, avoid, or delay obtaining professional medical advice because of something you read or were told in the App.
2. Emergencies — Call for Help
The App is NOT for medical emergencies. If you think you may be experiencing a medical emergency, or you have any urgent or concerning symptoms — including but not limited to heavy bleeding, severe pain, a noticeable decrease in your baby's movements, severe headache, blurred vision, difficulty breathing, signs of labor, or thoughts of harming yourself — call your local emergency number, contact your healthcare provider immediately, or go to the nearest emergency department. Do not use the App to seek help in an emergency.
3. No Doctor–Patient Relationship
Using the App does not create a doctor–patient, provider–patient, or any other professional or fiduciary relationship between you and PreggyAI. We are not your healthcare provider. No communication through the App establishes such a relationship or creates any duty of care owed to you.
4. AI-Generated Content and the "Baby" Character
The App uses artificial intelligence to generate conversational messages, including messages written in the voice of a fictional "baby" character. This character is a creative, entertainment-oriented feature. It is not your actual baby, is not sentient, and does not know your true medical situation.
AI-generated content may be inaccurate, incomplete, out of date, or inappropriate for your circumstances, and it may not reflect current medical guidance. You should independently verify any information that matters to your health or decisions with a qualified professional. You acknowledge that you understand the limitations of AI-generated content and that you rely on it at your own risk.
5. Informational Sources and Source Links
Some general information in the App is adapted from publicly available materials published by public health bodies and similar organizations. Those organizations do not endorse, and are not affiliated with, PreggyAI, and their materials are provided for general information only. The availability of such information in the App does not imply that it applies to your specific situation.
When the App shows a link to a third-party source alongside AI-generated information, that link is selected automatically by the AI. It may not be the correct source for what was said, and may not support or match the statement it appears beside. Not every answer is based on a source, and the App's summary of a source may be incomplete or inaccurate. Always read the linked material yourself rather than relying on the App's description of it; where the two differ, the original source governs.
Third-party links are provided for your convenience only. We do not control, endorse, monitor, or verify the content of any external site, and such content may change, move, or become unavailable at any time. Following any external link, and any reliance on what you find there, is at your own risk.
6. Your Responsibility
You are solely responsible for your own health decisions and for the accuracy of the information you enter into the App. The App may let you record information such as symptoms, weight, appointments, kick counts, notes, and photos. These tools are for your personal convenience and self-tracking only; they are not monitored by us or by any healthcare professional, and no one is reviewing your entries or will respond to them. Do not rely on the App to detect, warn you about, or act on any health condition.
7. Eligibility and Where the App Is Offered
You must be at least 18 years old (or the age of majority in your place of residence, if higher) and able to form a binding contract to use the App. By using the App, you represent and warrant that you meet these requirements. The App is intended for a general adult audience and is not directed to children.
The App is offered only in Canada and the United States. It is not offered in the European Union or the United Kingdom, and it is not intended for use there.
The App is not offered to residents of Quebec at this time. We ask where you live during setup and will not create a pregnancy profile if you tell us you live in Quebec. This is our own decision while we complete the French-language and privacy work that offering the App in Quebec properly requires — it is not a judgement about you, and we intend to open Quebec later. We do not verify what you tell us, so if you use the App from Quebec regardless, every protection, right and commitment in these Terms and in our Privacy Policy still applies to you in full, and you keep every right Quebec law gives you.
8. Your Account
You sign in using a third-party identity provider (such as Apple or Google). You are responsible for maintaining the security of the device and accounts you use to access the App and for all activity that occurs under your account. Notify us promptly if you believe your account has been compromised.
9. Subscriptions, Payments and Refunds
The App is free to use. Some features are part of an optional paid plan ("PRO"), offered as either a recurring monthly subscription or a one-time "Pregnancy Pass" that does not renew. The price, billing period, and any introductory or trial terms are shown to you in the App before you confirm a purchase.
All purchases are processed by the app store you bought through — Apple's App Store or Google Play — not by us directly. We never receive or store your payment card details. Your purchase is also governed by that store's own terms.
The monthly subscription renews automatically at the then-current price for successive periods of the same length until you cancel. Payment is charged to your store account at confirmation of purchase, and again at each renewal. Your store will renew it unless you cancel at least 24 hours before the end of the current period. You can view, manage, and cancel a subscription at any time in your App Store or Google Play account settings; the App links you there from your profile. Cancelling stops future charges and leaves PRO active until the end of the period you have already paid for.
Deleting your PreggyAI account does NOT cancel a subscription bought through a store, because we cannot cancel it on your behalf. Cancel it in your store account settings as well, or you will continue to be billed after your account is gone.
If you are offered a free trial or introductory price, it applies once per store account unless stated otherwise, and it converts to the standard recurring price automatically when it ends unless you cancel beforehand. Any unused part of a free trial is forfeited if you buy a subscription during the trial.
Refunds are handled by Apple or Google under their own policies, and we cannot issue, guarantee, or reverse a store refund ourselves. Contact the relevant store to request one. Where the law of your country gives you a right to withdraw from or cancel a purchase, that right is unaffected by this section. If a promotional code is redeemed, it grants the access it describes for the stated period, has no cash value, and is not refundable or transferable.
We may change what PRO includes, or its price, in future. A price change never applies to a period you have already paid for, and where your store requires your consent to a change in a recurring price, your subscription will not renew at the new price until you give it. If you have linked a partner, your PRO access extends to that linked partner for as long as it is active.
10. Privacy and Your Data
We collect and process the information you provide (such as your chosen name, due date, and any symptoms, appointments, notes, photos, and messages you enter) and limited technical information needed to run the App. Because some of this is health-related information, we treat it as sensitive: by using the App you expressly consent to our collection, use, and storage of the health information you choose to enter, for the sole purpose of providing the App's features to you. If you choose to connect a health app (such as Apple Health or Health Connect), we import only daily activity summaries — daily step totals and workout sessions — from the sources you authorize, and store a rolling window of recent days to power activity-aware features (for example, the AI baby character celebrating your activity, or gentle activity-related suggestions, including to a partner you have linked). We never use imported health data for advertising and never sell it; you can disconnect at any time in Settings, which deletes our copy of your imported activity data. Sensitive content such as your chat messages and your notebook entries is encrypted. To personalize your experience, the App may also create and store AI-generated summaries of your conversations; these are encrypted, are used only to provide the service, and are removed when you delete your account. We use trusted third-party service providers to operate the App (for example, cloud hosting, AI processing, and push-notification delivery). If you are in Canada or the United States, your information is stored and processed on servers located in the United States; by using the App you consent to your information being transferred to, and processed in, the United States, which may have different data-protection laws than your country of residence.
If you send us feedback or report a bug from inside the App, we receive your message together with your account identifier and app version. You may also choose to attach diagnostic information: a technical snapshot of the App on your device (such as the app version and build, your device platform and operating-system version, your settings and feature flags, your plan and notification status) and the names of the last ten actions you performed in the App — the screens you opened and the buttons you tapped. It does not include your name, your due date, or the contents of your messages, notes, photos, or notifications. Attaching it is optional: clear the "Include diagnostic info" checkbox before sending and none of it is sent. We use these reports only to reply to you and to diagnose and fix problems.
You can delete your account at any time from within the App, which permanently removes your personal content from our active systems, including the per-account usage counters we keep for cost accounting. Our servers' operational logs are not removed account by account. These logs record system events — which request was made, when, and whether it succeeded. They are keyed to an internal account identifier rather than to your name or email, they contain none of your messages, notes, or entries, and they are automatically deleted within 12 months. What deletion covers, and the limited support records that are not removed automatically, are described in our Privacy Policy. If we learn of a breach of security affecting your personal information, we will notify you and the relevant authorities as required by applicable law. Our full Privacy Policy is available at https://preggyai.online/privacy.html and forms part of these Terms. By using the App you consent to the collection and use of your information as described in these Terms and the Privacy Policy.
11. Partner Mode and Shared Information
If you choose to link a partner to your pregnancy, you are enabling that person to see information associated with your pregnancy through their own copy of the App — which may include your baby's nickname, due date and week, the symptoms and moods you log, upcoming appointments, kick counts, weight trends, notes, and bump photos, as well as context the App has learned from your conversations in order to help your partner support you. Some of these are also sent to your partner as a notification, without you asking, so that they can be there for you at the time it matters: a symptom logged at moderate severity or above (at most once every 12 hours), a low, anxious or overwhelmed mood (at most once a day), a kick session you save, a note you add to the notebook (including what kind of note it is), a bump photo you add, an appointment you create, and, once you begin timing contractions, that labor has started. Separately, you can ask the App to pass a short message to your partner, and it may offer to pass something on for you — an offer acted on only if you agree. You are shown the message that was sent. Only link a partner you trust with all of this information. You can unlink a partner at any time, which stops future sharing. Linking is entirely your choice and your responsibility.
12. Acceptable Use
You agree to use the App only for lawful, personal, non-commercial purposes and not to misuse it, interfere with its operation, attempt to gain unauthorized access, reverse engineer it, or use it in any way that could harm us or others. We may suspend or terminate access for any misuse.
13. Intellectual Property
The App and its content, design, and software are owned by PreggyAI or its licensors and are protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the App for your own personal use. You retain ownership of the content you create (such as your notes and photos) and grant us the limited rights needed to store and display that content back to you (and to a partner you have linked) in order to provide the App.
14. Disclaimer of Warranties
THE APP AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE ACCURATE, RELIABLE, UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT ANY INFORMATION IT PROVIDES IS COMPLETE OR CURRENT. YOUR USE OF THE APP IS AT YOUR OWN RISK.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL PREGGYAI, ITS OWNERS, EMPLOYEES, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, OR FOR ANY PERSONAL INJURY, EMOTIONAL DISTRESS, OR HEALTH OUTCOME, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE APP OR ANY CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE APP WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US, IF ANY, TO USE THE APP IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY CANADIAN DOLLARS (CAD $50). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU; IN THAT CASE OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
16. Assumption of Risk and Indemnification
You knowingly and voluntarily assume all risks associated with using the App, including any reliance on its information or AI-generated content. You agree to indemnify, defend, and hold harmless PreggyAI and its owners, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the App, your violation of these Terms, or your violation of any rights of another person.
17. Changes to the App and These Terms
We may change, suspend, or discontinue any part of the App at any time. We may also update these Terms from time to time. When we make material changes, we will update the version and effective date and ask you to review and agree again before you continue using the App. Your continued use after you agree constitutes acceptance of the updated Terms.
18. Termination
You may stop using the App and delete your account at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the App. Sections that by their nature should survive termination (including disclaimers, limitations of liability, and indemnification) will survive.
19. Governing Law
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. You agree that the courts located in British Columbia, Canada will have jurisdiction over any dispute, subject to any mandatory consumer-protection rights you may have in your place of residence. Nothing in these Terms limits any non-waivable statutory rights you have.
20. General
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force. Our failure to enforce a provision is not a waiver of it. These Terms are the entire agreement between you and us regarding the App and supersede any prior understandings.
21. Contact
Questions about these Terms can be sent to support@preggyai.online.